When requesting a new password, IT will set a temporary password for you. After logging in with the temporary password, follow the steps below to change your Windows password using the Ctrl + Alt + Delete screen.
Changing this password will update the password for both your user login and all Microsoft 365 services
Step 1: Open the Security Screen
On your keyboard, press Ctrl + Alt + Delete at the same time.
Step 2: Select Change a Password
From the menu, click Change a password.
Step 3: Enter Your Password Information
You will be prompted to enter:
Old password
New password
Confirm new password
Your password must meet the following conditions:
9 or more characters
One capital and one lowercase character
One number
One special character ( ! @ # $ % ^ & * )
Step 4: Save the New Password
Click the arrow button (or press Enter) to submit your new password.
Step 5: Confirmation
If successful, you will see a confirmation message indicating your password has been changed.
Troubleshooting Tips
Ensure Caps Lock is not turned on when typing your password.
If your password does not meet requirements, you will be prompted to try again.
If you’ve forgotten your password, contact your IT Help Desk for assistance.